Get product advice from experts

Ask a question →

Join a community group

Find a group →

Advance your career with learning paths

Take a free class →

Earn badges and rewards

Connect and share ideas at events

See the calendar →

Community
Products
Apps & Integrations
Questions
How can I preview my drawio?

How can I preview my drawio?

Confluence 6.2.0

The drawio marco does not work in the preview mode. When I insert a drawio in my article and click the "Preview" button, the drawio does not appear. Instead, I see a broken image icon.

To see how the drawio will look like, I need to update my article every time, but that's no good.

2 answers

0 votes

Hi Aleksandra, what version of the draw.io add-on are you using?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Hi David!

I am using draw.io plugin v 6.0.2.0

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

I would suggest to update to the latest version of draw.io. If that doesn't resolve the issue, try going in to edit the diagram (make a change then undo it and save and exit) and see whether that corrects the problem.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

David, hi again.

I've updated to 6.2.0 - it did not help. Tried the workaround you suggested - no success either.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

The lastest version of draw.io is 6.5.7, try that.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

David, I updated to 7.0 and the problem is solved now.

Thanks!

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Reply

0 votes

Aleksandra, I contacted SEIBERT/MEDIA (the plugin vendor) and am hoping to hear back soon.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Thank you!

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Reply

Suggest an answer

Log in or Sign up to answer

Was this helpful?

Thanks!

Apps & Integrations

TAGS