How can I create an issue macro for repeatable tasks using Automation for JIRA?

Andreas Knecht Community Champion Sep 19, 2016

For some issues, my users need to perform the same tasks over and over again. For example we want to copy internal issues to a public project.  Is there some way that we can setup a macro or manual trigger for Automation for JIRA to do this for certain issues?

1 answer

1 accepted

This widget could not be displayed.
Andreas Knecht Community Champion Sep 19, 2016

So this question is related to Manual Triggers.  For a full list of what rule components are available see our complete list.

To solve the scenario in this question, you can setup a rule like this:

Project automation - Code Barrel JIRA 2016-09-20 14-11-07.png

So we simply use the manual trigger and then create a new issue in our public project.  The create issue uses smart-values to copy various fields to the new public issue:

Project automation - Code Barrel JIRA 2016-09-20 14-12-34.png

We also use the "Advanced" section to create an issue link from the new issue back to the issue we're copying. Now on an internal issue, any user in the administrators group can simply hit "Raise public feedback issue" to quickly create a public issue:

[AUTO-160] Outband Webhook Action - Code Barrel JIRA 2016-09-20 14-14-06.png

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Jul 25, 2018 in Marketplace Apps

Jira Cloud and Bitbucket Cloud Integration with Microsoft Teams

One of the newest products in the Microsoft family - Microsoft Teams,  is a chat-based hub for teamwork that integrates all the people, content, and tools your team needs to be more engaged and ...

717 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you