How can I contact you?

I sign on to the Atlassian webiste using my Atlassian OnDemand and no problems. I try it on the Brikit site and I get an error every time. There doesn't appear to be a phone number or email listed anywhere on the Brikit website as an alternative way to contact them.

6 answers

1 accepted

3 votes
Accepted answer

Hi Martin,

Your Atlassian account does not grant you access to the Brikit sites. You can contact us by opening a support ticket at brikit.atlassian.net. You will need to create an account first.

Kind regards,

Robbie

0 votes

Hello Martin,

Edit:

It seems that Robbie's answer is the correct one. I have double checked this request and I was wrong in my assumption.

Cheers,

Rodrigo

I tried to create an account and could not get past the Catpcha. When I click the "Confirm Email" button it just repaints the screen. Finally figured out that I already have an account but the create account page never comes back with the message that the email I entered had an account. Also, It says to use your Atlassian OnDemand account. If you can't use your Atlassian OnDemand account then it should state you need to use a Brikit specific account on the page. It is very confusing the way it is.

Martin

Please add the URL you are trying to access here. I just want to verify what you are accessing. :)

The first one is: https://brikit.atlassian.net/login?dest-url=%2Fsecure%2FDashboard.jspa- where it says to user your Atlassian OnDemand account. This is linked to from you "Contact Us" page under "Open a Ticket".

The second page - the sign-up page is:

https://brikit.atlassian.net/admin/users/sign-up

when I clicked the confirm email after entering my email and the captcha, it just refreshed the page. No message. Thought I must have put captch in wrong.

By the way I am logged in now with a non-Atlassian Ondemand userID and have posted my ticket.

Thanks

It looks like you were able to log in. Let me know if this is not correct.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Oct 31, 2018 in Marketplace Apps

Marketplace Spotlight: Zephyr

Hello Atlassian Community! Each month, we run a series of Spotlights to highlight Marketplace vendors and apps that our team thinks this Community would find valuable. In last month's Spotlig...

325 views 0 1
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you