Hiding issues within projects

Hello,

I would like my "clients" a user type to view only issues that have reported/created.

How do I go about this?

If I remove them from browse projects they see no projects and issues.

Can I please get some help here?

Thanks

2 answers

0 vote

This doesn't look like a hipchat question - is your tag wrong?

Anyway, no, not off the shelf, but yes, there's an easy fix if you're not using OnDemand.

The problem you've run into is a common one - the natural thought is that "browse = reporter" means "the person who reported this issue can see it". But Jira doesn't see it that way, it thinks "anyone who might have reported this issue can see it". There are reasons for this, but they're not very interesting so I won't bore you.

There is a simple fix - there's a "reporter browser" permission which you can enable and use instead, and it works perfectly. Caveat - it can break Jira if you use it outside the "browse" permission, which is why it's disabled by default. See https://confluence.atlassian.com/display/JIRA/Current+Reporter+Browse+Project+Permission

Hello Nic,

Thanks for getting in touch.

We have Jira 6.0 as a service so we don’t have access to a JIRA Installation Directory, can we make a similar change in the configuration?

Bimpe

Hello Nic,

Thanks for getting in touch.

We have Jira 6.0 as a service so we don’t have access to a JIRA Installation Directory, can we make a similar change in the configuration?

Bimpe

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Apr 30, 2018 in Marketplace Apps

Why moving to Confluence Data Center is only a job half-done

Confluence Data Center is a deployment option that was designed for performance at scale. In other words, Confluence will handle increased traffic much reliably in a clustered environment and yo...

250 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you