Hi, can I use SLA notifier for notify several times before the SLA?

 

3 answers

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Hi Halil

At the moment you can only have one notification. 

Tuncay

 

 

 

 

 

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Thank you for the fast answer!

I hope in the future updates you will implement multiple notifications smile it will be very useful.

Hi again Halil

Multiple notifier option is almost ready. 

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TIME to SLA

we are using TIME to SLA Plugin with Jira 7.0.9 & we require to have notification of each Incident ticket to get notified based on the hierarchy  with 25% ,50% , 75% & 90% before SLA Breaches ?

Is there any way to achieve multiple SLA notification before the SLA breach using TTS?

 

Regards

Vijay

Hi Vijay,

At the moment you can not have several notifications for a single SLA but we have plans to do so.

Regards

Tuncay

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