Hey, as the title says, since yesterday we're unable to log the hours we've worked using the "com.gebsun.plugins.jira.startwork" plugin. Looking at its details, it says that the license will expire today (I'm hoping that means the monthly subscription)
Since we charge our clients in a hourly basis, we need assistance immediately, so please, you can call me directly (+598 99 777 349), or Hangouts (firstname.lastname@example.org)
I'd really appreciate some resolution for today.
We've noticed this problem yesterday. This is an Atlassian Connect bug. We reported the issue to vendor and you can track it here: https://ecosystem.atlassian.net/browse/AC-1503
Unfortunately we are not able to provide workaround for now. We must wait for Atlassian to fix this issue.
There is also duplicated issue created in our support JIRA instance (Gebsun): https://gebsun.atlassian.net/browse/ALWO-14
We are very sorry for inconveniences. We will ask Atlassian to fix it ASAP.Issue is a blocker and is being investigated.
If you have any further questions please do not hesitate to ask.
Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...
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