A particular approval by email is causing the subject above. JIRA then continues to throw this exception and creates the same approval comment to the issue every 2 minutes until we had the issue sporting a total of 854 comments.
Initially investigating, we discovered that the approver who had sent the email had included his signature on it which may have bumped the column limit but I could be wrong.
Any help is greatly appreciated
Please, meanwhile we investigate the issue, remove the approval associated to this user by this specific issue via the Define Approval button.
Regards
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