Herzum Quick Links - Feilds are not mapped when a post function escalated

image2015-2-5 16:47:2.png

2 answers

Hi Thomas,
thanks for your interest in our Quick linker.
I suppose that you have detected a missing data syncing when creating a new issue via the escalate issue post function but we expect that data syncing works properly on editing the linked issues. 
If it is, this is effectively a missing feature as underlined on our add-on documentation that you can review onhttps://chicago.herzum.com/confluence/display/HQL/HQL+-+Syncing.

The following is an extract from the page describing this specific aspect:
"...the configured Fields Mapping is already active on issue creation as on issue editing. Exception is made for issues created vie the Escalate issue post function for whom synchronization is active only on editing.".

The good news is that this feature has been already managed and developed and it's going to be released on our major version 4.0 (due date April,2015) together to a rich set of additional great features.


the just released v. 3.1 allows syncing on issue creation via the escalate issue post function, exception made for a few set of fields (Comments, Attachment Assignee and Reporter).

Best Regards


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Wednesday in Marketplace Apps

Marketplace Spotlight: Marketing apps for Confluence to keep your teams working on the same page


120 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you