Herzum Quick Links - Feilds are not mapped when a post function escalated

image2015-2-5 16:47:2.png

2 answers

Hi Thomas,
thanks for your interest in our Quick linker.
I suppose that you have detected a missing data syncing when creating a new issue via the escalate issue post function but we expect that data syncing works properly on editing the linked issues. 
If it is, this is effectively a missing feature as underlined on our add-on documentation that you can review onhttps://chicago.herzum.com/confluence/display/HQL/HQL+-+Syncing.

The following is an extract from the page describing this specific aspect:
"...the configured Fields Mapping is already active on issue creation as on issue editing. Exception is made for issues created vie the Escalate issue post function for whom synchronization is active only on editing.".

The good news is that this feature has been already managed and developed and it's going to be released on our major version 4.0 (due date April,2015) together to a rich set of additional great features.


the just released v. 3.1 allows syncing on issue creation via the escalate issue post function, exception made for a few set of fields (Comments, Attachment Assignee and Reporter).

Best Regards


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Published Apr 19, 2018 in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

366 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you