Herzum Approval plugin broke my JIra


Herzum Approval plugin broke our Jira.


1. Install plugin

2. Uninstall plugin

Actual result: All transitions are not available on all issues!


image2016-2-15 9:34:17.png


Re-Indexation doesn't help.

JIRA transitions work if Herzum plugin installed only. But then a get an error on all issues:

"Error: Error rendering com.herzum.jira.plugin.approval.herzum-approval-plugin:approval-panel. Please contact your JIRA administrators."

Plugin version - 3.4-JIRA-7.0

JIRA version - 7.0.5

2 answers

1 accepted

1 vote
Answer accepted

Please, follow the steps below:

  1.  navigate one of the Administration Panels (https://chicago.herzum.com/confluence/display/HAP/Approval+add-on+Configuration+OverviewAdminPanel.PNG
  2. disable the add-on 
  3. unistall the add-on


    If the problem is still reproduced, please, contact me on Skype.
    My skype account is antonella_capalbo.

I'll try to do it in the evening and give you feedback.


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