It would depend on what version of the plugin you are using. The later versions have the option to render the last comment excerpt using the plain text renderer which strips out the HTML tags.
We have a request to enhance the plugin such that it always uses the plain text renderer when ...er... rendering itself for excel exports. You can vote on the issue here: https://capitalplugins.atlassian.net/browse/LCCF-27
Capital City Consultants
Ok - we will have a release out this week that provides the ability to specify the renderer when exporting to excel. Selecting 'Plain Text' for the export will remove all HTML tags from the last comment field (as long as they weren't explicitly added when the comment was made - i.e. if you enter <b> my comment </b> as a comment then the tags won't get removed)
well, the new code worked fine but the old code just didn't like it much and the whole thing causes your JIRA server to be unable to create new issues....so, we've gone back to our Quality department and done a bit of rearrangement which should result in a working version out next week.
we are using a similar free plugin which is available and facing same issue.
Anyway to resolve this issue.
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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