Greenhopper - "installed but cannot be enabled"

I have just purchased a download copy of Greenhopper plugin. Using Administrator rights I have downloaded the plugin into JIRA. However it appears that the plugin cannot be enabled.

The JIRA version we have is 4.4.4.

The Greenhopper plugin version is 5.10.1

Can you assist please?

2 answers

1 accepted

This widget could not be displayed.

You need uninstall Greenhopper and then install a version compatible with Jira 4.4.4 which is version 5.8.7.

https://marketplace.atlassian.com/plugins/com.pyxis.greenhopper.jira/version/1269

This widget could not be displayed.

I'm facing same issue.

atlassian-jira-5.1.5-x32

jira-greenhopper-plugin-6.0.4

"The call to the JIRA server did not complete within the timeout period. We are unsure of the result of this operation."

Jira url: http://localhost:8080/plugins/servlet/upm

Snip from Jira log:

2012-10-01 10:14:18,555 http-8080-4 ERROR sa 613x1500x1 1z2cub 127.0.0.1 /rest/plugins/1.0/com.pyxis.greenhopper.jira-key [atlassian.plugin.manager.DefaultPluginManager] There was an error loading the descriptor 'null' of plugin 'com.atlassian.jira.jira-view-issue-plugin'. Disabling.

java.lang.RuntimeException: Unable to enable web fragment

at com.atlassian.plugin.web.descriptors.AbstractWebFragmentModuleDescriptor.enabled(AbstractWebFragmentModuleDescriptor.java:133)

at com.atlassian.plugin.web.descriptors.DefaultWebPanelModuleDescriptor.enabled(DefaultWebPanelModuleDescriptor.java:178)

at com.atlassian.multitenant.plugins.MultiTenantModuleDescriptorFactory$LifecycleInterceptor$3.run(MultiTenantModuleDescriptorFactory.java:258)

at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForTenant(DefaultMultiTenantManager.java:61)

at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForEachTenant(DefaultMultiTenantManager.java:52)

at com.atlassian.multitenant.plugins.MultiTenantModuleDescriptorFactory$LifecycleInterceptor.handleEnabled(MultiTenantModuleDescriptorFactory.java:251)

at com.atlassian.multitenant.plugins.MultiTenantModuleDescriptorFactory$LifecycleInterceptor.intercept(MultiTenantModuleDescriptorFactory.java:190)

at com.atlassian.plugin.web.descriptors.DefaultWebPanelModuleDescriptor$$EnhancerByCGLIB$$2b39f4aa.enabled(<generated>)

at com.atlassian.plugin.manager.DefaultPluginManager.notifyModuleEnabled(DefaultPluginManager.java:1474)

at com.atlassian.plugin.manager.DefaultPluginManager.enableConfiguredPluginModule(DefaultPluginManager.java:1277)

at com.atlassian.plugin.manager.DefaultPluginManager.enableConfiguredPluginModules(DefaultPluginManager.java:1243)

at com.atlassian.plugin.manager.DefaultPluginManager.notifyPluginEnabled(DefaultPluginManager.java:1221)

at com.atlassian.plugin.manager.DefaultPluginManager.enablePlugins(DefaultPluginManager.java:1193)

at com.atlassian.jira.plugin.JiraPluginManager.enablePlugins(JiraPluginManager.java:66) <+3> (NativeMethodAccessorImpl.java:39) (DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)

at $Proxy77.enablePlugins(Unknown Source) <+3> (NativeMethodAccessorImpl.java:39) (DelegatingMethodAccessorImpl.java:25)

...

...

Caused by: com.atlassian.plugin.PluginParseException: Unable to load the module's display conditions: Could not load 'com.atlassian.jira.plugin.webfragment.contextproviders.MultiContextProvider' in plugin com.atlassian.jira.jira-view-issue-plugin

at com.atlassian.plugin.web.descriptors.ContextProviderElementParser.makeContextProvider(ContextProviderElementParser.java:64)

at com.atlassian.plugin.web.descriptors.AbstractWebFragmentModuleDescriptor.enabled(AbstractWebFragmentModuleDescriptor.java:111)

... 219 more

Caused by: com.atlassian.plugin.web.conditions.ConditionLoadingException: Could not load 'com.atlassian.jira.plugin.webfragment.contextproviders.MultiContextProvider' in plugin com.atlassian.jira.jira-view-issue-plugin

at com.atlassian.jira.plugin.webfragment.JiraWebFragmentHelper.loadContextProvider(JiraWebFragmentHelper.java:77)

... 220 more

Caused by: java.lang.IllegalStateException: Cannot autowire object because the Spring context is unavailable. Ensure your OSGi bundle contains the 'Spring-Context' header.

at com.atlassian.plugin.osgi.factory.OsgiPluginInstalledHelper.assertSpringContextAvailable(OsgiPluginInstalledHelper.java:217)

at com.atlassian.plugin.osgi.factory.OsgiPluginInstalledHelper.autowire(OsgiPluginInstalledHelper.java:118)

at com.atlassian.plugin.osgi.factory.OsgiPlugin.autowire(OsgiPlugin.java:331)

at com.atlassian.plugin.osgi.factory.OsgiPlugin.autowire(OsgiPlugin.java:321)

at com.atlassian.jira.plugin.PluginInjector.newInstance(PluginInjector.java:30)

... 221 more

Is this the message you get when you tried enabling greenhopper through the admin manage plugin screen? If so, I might try restarting Jira to get a clean environment and see what happens.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

527 views 3 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you