Greenhopper cannot start after upgrading to JIRA 5.2


After upgrading our JIRA install to 5.2, Greenhopper will not longer start. I have tried a fresh install of Greenhopper however it crashes.

The log file shows the following:

Caused by: org.osgi.framework.BundleException: Unresolved constraint in bundle com.pyxis.greenhopper.jira [107]: Unable to resolve 107.0: missing requirement [107.0] package; (&(package=javax.xml.parsers)(version>=<=
at org.apache.felix.framework.Felix.resolveBundle(
at org.apache.felix.framework.Felix.startBundle(
at org.apache.felix.framework.BundleImpl.start(
at org.apache.felix.framework.BundleImpl.start(
at com.atlassian.plugin.osgi.factory.OsgiPlugin.enableInternal(
2012-11-16 17:06:10,072 ajp-bio-8009-exec-1 ERROR ryan 1026x1075x1 181jnsi /secure/RapidStart.jspa [jira.web.dispatcher.JiraWebworkActionDispatcher] Exception thrown from action 'RapidStart', returning 404
WebworkConfigurationNotFoundException{class=class webwork.config.XMLActionConfiguration, message='No such view mapping', name='RapidStart.actionInfo'}

Is there some way to resolve the dependancy without having to reinstall JIRA?

2 answers

1 accepted

0 votes
Accepted answer

The issue was that between installing Jira and upgrading to the latest version of Jira, I had installed Stash on the server. As part of this, java 1.7 was installed, which appears to have been used by Jira instead of the java 1.6 that it is shipped with.

As a fix, I removed Java 1.7, installed java 1.6, and reinstalled the Jira upgrade, which fixed the issue.

Can you please check with the compatibility of the Greenhopper plugin w.r.t the upgraded JIRA version. Also check the jdk version on which JIRA is running is 1.6

Refer this link.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Marketplace Apps

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,155 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you