Greenhopper cannot start after upgrading to JIRA 5.2


After upgrading our JIRA install to 5.2, Greenhopper will not longer start. I have tried a fresh install of Greenhopper however it crashes.

The log file shows the following:

Caused by: org.osgi.framework.BundleException: Unresolved constraint in bundle com.pyxis.greenhopper.jira [107]: Unable to resolve 107.0: missing requirement [107.0] package; (&(package=javax.xml.parsers)(version>=<=
at org.apache.felix.framework.Felix.resolveBundle(
at org.apache.felix.framework.Felix.startBundle(
at org.apache.felix.framework.BundleImpl.start(
at org.apache.felix.framework.BundleImpl.start(
at com.atlassian.plugin.osgi.factory.OsgiPlugin.enableInternal(
2012-11-16 17:06:10,072 ajp-bio-8009-exec-1 ERROR ryan 1026x1075x1 181jnsi /secure/RapidStart.jspa [jira.web.dispatcher.JiraWebworkActionDispatcher] Exception thrown from action 'RapidStart', returning 404
WebworkConfigurationNotFoundException{class=class webwork.config.XMLActionConfiguration, message='No such view mapping', name='RapidStart.actionInfo'}

Is there some way to resolve the dependancy without having to reinstall JIRA?

2 answers

1 accepted

The issue was that between installing Jira and upgrading to the latest version of Jira, I had installed Stash on the server. As part of this, java 1.7 was installed, which appears to have been used by Jira instead of the java 1.6 that it is shipped with.

As a fix, I removed Java 1.7, installed java 1.6, and reinstalled the Jira upgrade, which fixed the issue.

Can you please check with the compatibility of the Greenhopper plugin w.r.t the upgraded JIRA version. Also check the jdk version on which JIRA is running is 1.6

Refer this link.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

358 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you