One of our users has suddenly started getting an error when trying to add grace periods to users in Tempo (server). Her access has not changed, and another user with the same access is not getting the error. It persists across sessions, and occurs in multiple browsers.
When she clicks on the cog next to a user to add a grace period, the popup opens, but doesn't display the user's name, and the error is there.
Here's what a working account displays:
This is what the non-working account displays (in spite of the error referencing saving, this occurs when the dialog is opened, not when you click the Add Grace Period button to save changes.)
Any ideas? I'm at a loss.
Reindexing the system doesnt help?
Do you get any errors in the logs when this occurs?
Have you verified the user is exactly the same as the other (Workload scheme, team , permissions etc) ?
My last tick is to uninstall and reinstall the addon when i run into issues i cant explain.
this is a known but in Tempo Timesheets 8.1.1 and a fix for this was released in Tempo Timesheets 8.1.2 (see also https://tempoplugin.jira.com/wiki/spaces/TT/pages/226492441/Tempo+Timesheets+8.1.2+Release+Notes)
It started as any story starts, on a normal, rainy day. Admin meets App, and her name was Klok2, and like any first relationship we were both trying to make it work but neither one knew what...
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