Gliffy for JIRA Cloud - Removal, what happens to images?

Hi, We have JIRA Cloud, considering removing Gliffy from our portfolio of add-ons, does anyone know what happens to the exisiting gliffy records we have created in Confluence? 

1 answer

0 votes

The existing Gliffy diagrams remain so long as you only disable it or unsubscribe. Removing it completely will cause the diagrams to stop displaying.

Under the Gliffy FAQ:

What happens when I disable or unsubscribe from Gliffy for Confluence?

Unsubscribing from Gliffy for Confluence results in different behavior between Gliffy for Confluence Cloud and Gliffy for Confluence Server. In both cases, the following is applicable:

  • Diagram files (both the .GLIFFY and .PNG) remain within the specific pages and spaces in which they were created, as diagrams are treated as attachments by Confluence
  • Diagram images (.PNG files) will still be viewable as images, and are snapshots of the most recent version of the associated diagrams

In the event the Gliffy license is no longer valid, but Gliffy is still installed, diagrams will function normally. You will still be able to view diagrams, however without a valid license, you will no longer be able to edit diagrams any longer.

Completely removing Gliffy will cause diagrams to no longer display, as this disables the macros associated with Gliffy diagrams. Gliffy software must still be installed for macros to function properly. If the software is removed, you can simply add the associated .PNG file to the page as an image, which would allow the diagram's latest state to be viewable.

I hope that helps, just let us know ify ou have any additional questions.



Please note that Gliffy for Jira and Gliffy for Confluence are two separate add-ons. I wasn't clear on which version you're referring to since you mention both Jira and Confluence, but it does seem the same applies for Jira, as long as you don't completely uninstall the add-on, and simply disable it.



Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 13, 2019 in Marketplace Apps

Marketplace Spotlight: Marketing apps for Confluence to keep your teams working on the same page


225 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you