Git version control JIRA plugin service problem

Hello,

we upgraded JIRA from version 4.4.4 to 5.1.7 with "Git Version Control Viewer" plugin.

But in JIRA Services there is Git Revision Indexing Service com.xiplink.jira.git.revisions.RevisionIndexService

which cant be removed or updated. When I click to delete there is an exception:

Unable to load the configuration file 'services/plugins/git/revisionindexservice.xml' please ensure the file exists.

at com.atlassian.configurable.XMLObjectConfigurationFactory.loadObjectConfiguration(XMLObjectConfigurationFactory.java:95)
at com.atlassian.jira.service.AbstractService.getObjectConfiguration(AbstractService.java:125)
... 234 more

This service is setted to 5 minutes, so every 5 minutes it throws an exception to log file. We tried to uninstall and install plugin again, but we cant get rid off this exceptions.

Do you know where could be the problem?

Best Regards, Lukas

3 answers

1 accepted

Hi Lukas -

Quick question - what version of the plugin do you have installed? The latest version is 1.0.4.

Thanks,

Adam

Hi Adam,

yes, we have plugin in version 1.0.4

But seems that problem doesn t occur when we start jira via jirauser account, not by root.

Best Regards. Lukas

Hi Lucas - please note Andrey's response (we work together).

Hi Adam,

The link https://s3.amazonaws.com/bigbrassband/jira-git-version-control-viewer/GitVersionControlViewer-1.0.4-InstallationGuide.pdf is not accessible. Can you help me with the working link?

Thanks and regards,

Fazila

Email us at support@bigbrassband.com and I will email it to you.

it looks like filesystem permission issue

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Tuesday in Marketplace Apps

If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!

This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...

113 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you