Git version control JIRA plugin service problem


we upgraded JIRA from version 4.4.4 to 5.1.7 with "Git Version Control Viewer" plugin.

But in JIRA Services there is Git Revision Indexing Service com.xiplink.jira.git.revisions.RevisionIndexService

which cant be removed or updated. When I click to delete there is an exception:

Unable to load the configuration file 'services/plugins/git/revisionindexservice.xml' please ensure the file exists.

at com.atlassian.configurable.XMLObjectConfigurationFactory.loadObjectConfiguration(
at com.atlassian.jira.service.AbstractService.getObjectConfiguration(
... 234 more

This service is setted to 5 minutes, so every 5 minutes it throws an exception to log file. We tried to uninstall and install plugin again, but we cant get rid off this exceptions.

Do you know where could be the problem?

Best Regards, Lukas

3 answers

1 accepted

Hi Lukas -

Quick question - what version of the plugin do you have installed? The latest version is 1.0.4.



Hi Adam,

yes, we have plugin in version 1.0.4

But seems that problem doesn t occur when we start jira via jirauser account, not by root.

Best Regards. Lukas

Hi Lucas - please note Andrey's response (we work together).

Hi Adam,

The link is not accessible. Can you help me with the working link?

Thanks and regards,


Email us at and I will email it to you.

it looks like filesystem permission issue

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