Git integration plugin - projects not imported

Hi all, 

we have just purchased Git Integration for JIRA plugin for our hosted gitlab. We encountered a problem about indexing of repository. Let me explain : 

We have 2 repo, named : 

1. bunny/WS

2. telefonia/WS 

we start the indexing procedure on JIRA throught Git integration page for all repo enabled on Gitlab, but we noticed that one of those, bunny/WS, is not returned in Show tracked reporsitory It's very strange, since that, others repo : 

- energia/frontend2

- adsl/frontend2

work properly and they are presents in Show tracked reporsitory.

I confirm that :

- bunny/WS repo is correcly enable on gitlab by Jira_user configured in JIRA. 

- If I remove telefonia/WS from gitlab, bunny/WS still not returned


Could someone help us to find one solution ?

Many thanks 

1 answer

Hi@Marco Guillermaz- sorry we're just seeing this question.

We've seen some issues like this before with other customers - this may be related to the version of the GitLab API. The latest version of both our JIRA Cloud and JIRA Server products support v3 and v4 of the GitLab API.

If you're still having this trouble - reach out to us at



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