We have installed you Issue History Collector add-on to our JIRA server.
However we get an error message when we click on the User/Status and Status/User Statistics tab.
"Error rendering 'ru.andreymarkelov.atlas.plugins.datacollector:user-status-panel'. Please contact your JIRA administrators.
See attached screenclip.Error msg.png
What could be causing the issue and is there a workaround?
Problem was that the JIRA Admin by default downloaded the latest version listed 22.214.171.124 for JIRA Server 6.4 - 6.4.13.
However system was running JIRA 7.
When JIRA Admin downloaded 1.2.7 for JIRA Server 7.0.0 - 7.1.6, then issue was solved and the tabs rendered and displayed information ok.
Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs