I am getting the below error in fast track transition for only specific users:
Getting Error: It seems that you have tried to perform a workflow operation (Assign to Engineering ) that is not valid for the current state of this issue (INT-5679)"
if I create the same ticket, it successfully tranisioning to destination step, which I used in my fast track transition.
Even I made sure the following 2 things, in my workflow used as below:
The following will be processed after the transition occurs::
Even I checked, Validator and Conditions added are PASSED to me as well for other specific users for whom this error we are getting from the JIRA logs.
I didn;t get any clew in the fast track transition, why it's throwing the above error and unable to move it to destination status.
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