Get new trial periode

Hi

The company where I am currently employed has previously the Gantt Chart Trial. The Project Manager who requested the trial is no longer employed and his experience with the trial are unknown.

We currently are working on getting a GanttChart plugin for JIRA and to decided whether yours GanttChart plugin is the right for us we need a new trial period. Is this possible?

 

Regards

 

Peter Poulsen
Senior Project Manager
FlexDanmark
ppo@flexdanmark.dk 

 

3 answers

0 vote

Hi Peter,

I'm not sure if that's possible. I recommend you to create a request to Customer Advocates (https://support.atlassian.com/servicedesk/customer/portal/5), they'll be able to answer your question and if possible they will provide a new trial license.

Thanks and regards,
Paula Silveira
Atlassian Support | Cloud 

Thanks for the answer. Found a solution to renew the trial.

You can just delete the expired evaluation license key within JIRA's UPM (manage add-ons), reload the page and click on "get free trial" to retrieve another evaluation license key via Atlassian's Marketplace. Due to obvious reasons, Atlassian counts that in order to avoid unlimited retries.

If you have any question, please do not hesitate to open a support request by opening the question menu within my Gantt-Chart and click on "support request".

Kind regards,
Frank 

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