Get new trial periode

Hi

The company where I am currently employed has previously the Gantt Chart Trial. The Project Manager who requested the trial is no longer employed and his experience with the trial are unknown.

We currently are working on getting a GanttChart plugin for JIRA and to decided whether yours GanttChart plugin is the right for us we need a new trial period. Is this possible?

 

Regards

 

Peter Poulsen
Senior Project Manager
FlexDanmark
ppo@flexdanmark.dk 

 

3 answers

0 vote

Hi Peter,

I'm not sure if that's possible. I recommend you to create a request to Customer Advocates (https://support.atlassian.com/servicedesk/customer/portal/5), they'll be able to answer your question and if possible they will provide a new trial license.

Thanks and regards,
Paula Silveira
Atlassian Support | Cloud 

Thanks for the answer. Found a solution to renew the trial.

You can just delete the expired evaluation license key within JIRA's UPM (manage add-ons), reload the page and click on "get free trial" to retrieve another evaluation license key via Atlassian's Marketplace. Due to obvious reasons, Atlassian counts that in order to avoid unlimited retries.

If you have any question, please do not hesitate to open a support request by opening the question menu within my Gantt-Chart and click on "support request".

Kind regards,
Frank 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Apr 10, 2018 in Marketplace Apps

Learn about how Stefan K. built one of the *first ever* Marketplace apps

In this post you will discover more about the evolution of K15t software, some big topics they're currently focusing on in the app space, and a rare (not not funny!) photo of founders Mike Cannon-Bro...

12,804 views 11 24
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you