Gerrit 3.2 throws exception after upgrading to JIRA 7.0

Hi,

         Gerrit was working fine with our JIRA in-prem installation of 6.4.5. We upgraded JIRA to 7.0 last weekend. After that, Gerrit throws following exception in the log file. Can you please help us resolve the issue.

2017-09-19 08:49:21,879 http-nio-8080-exec-7 ERROR JVanukuri 529x574009x2 6f3a63 10.13.165.26,10.34.216.95 /rest/greenhopper/1.0/xboard/issue/details.json [c.a.g.w.r.issue.thirdpartytabs.ThirdPartyTabModelFactory] Unable to load third party tab for com.meetme.plugins.jira.gerrit-plugin:gerrit-reviews-agile-panel
java.lang.ClassCastException: com.atlassian.jira.user.BridgedDirectoryUser cannot be cast to com.atlassian.jira.user.ApplicationUser
        at com.atlassian.jira.plugin.webfragment.contextproviders.AbstractJiraContextProvider.getContextMap(AbstractJiraContextProvider.java:23)
        at com.atlassian.plugin.web.model.AbstractWebItem.getContextMap(AbstractWebItem.java:30)
        at com.atlassian.plugin.web.model.DefaultWebLabel.getDisplayableLabel(DefaultWebLabel.java:55)
        at com.atlassian.greenhopper.web.rapid.issue.thirdpartytabs.ThirdPartyTabModelFactory.buildThirdPartyTab(ThirdPartyTabModelFactory.java:84)
        at com.atlassian.greenhopper.web.rapid.issue.thirdpartytabs.ThirdPartyTabModelFactory.buildThirdPartyTabs(ThirdPartyTabModelFactory.java:65)
        at com.atlassian.greenhopper.web.rapid.issue.thirdpartytabs.ThirdPartyTabModelFactory.createModel(ThirdPartyTabModelFactory.java:52)
        at com.atlassian.greenhopper.web.rapid.issue.IssueEntryFactory.buildViewEntry(IssueEntryFactory.java:409)
        at com.atlassian.greenhopper.web.rapid.issue.IssueResource$1.call(IssueResource.java:136)
        at com.atlassian.greenhopper.web.rapid.issue.IssueResource$1.call(IssueResource.java:106)
        at com.atlassian.greenhopper.web.util.RestCall.response(RestCall.java:42)
        at com.atlassian.greenhopper.web.AbstractResource.createResponse(AbstractResource.java:114)
        at com.atlassian.greenhopper.web.AbstractResource.response(AbstractResource.java:94)
        at com.atlassian.greenhopper.web.rapid.issue.IssueResource.getPageData(IssueResource.java:105)
        ... 2 filtered
        at java.lang.reflect.Method.invoke(Method.java:497)
        ... 19 filtered
        at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178)
        ... 1 filtered
        at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73)
        ... 36 filtered
        at com.atlassian.plugins.cors.CorsFilter.doFilter(CorsFilter.java:65)
        ... 19 filtered
        at com.plugenta.jiraauditor.filter.RestEventsFilter.doFilter(RestEventsFilter.java:79)
        ... 48 filtered
        at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:40)
        ... 73 filtered
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.lang.Thread.run(Thread.java:745)

 

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Oct 31, 2018 in Marketplace Apps

Marketplace Spotlight: Zephyr

Hello Atlassian Community! Each month, we run a series of Spotlights to highlight Marketplace vendors and apps that our team thinks this Community would find valuable. In last month's Spotlig...

344 views 0 1
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you