We have been using Gantt OnDemand for a few weeks with no issues. Then today when I tried to open it, it returns error message Add-on Gantt OnDemand is not responding. Wait or cancel? I have waited for a good half hour and nothing happens. I have tried logging out/in, re-indexing and different browsers but it will not open.
Nothing else has changed with our JIRA system.
Hi Samantha, it looks like you encountered some sort of network related problem. There is a great deal of connection magic going on behind scenes when Atlassian Connect -driven plugin is running and sometimes it just get borked at some stage. Refreshing a page or waiting some time usually helps.
Anyway, I'm glad it is now working for you just fine. :-)
I have come back to JIRA now (after a few hours) and opened Gantt OnDemand and it is now working. Not sure what or why? But it is working now.
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