Gantt OnDemand (BETA) v0.9.6 BETA - Issue dependencies not working?

Hi,

I enabled the plugin Gantt Ondemand on our instance recently, and played with it. It looks really great and would be very useful to me but I could not figure out how to get the issue dependencies working.

Looking at the documentation it should work "straightforward" and dynamically using JIRA native links. To do so, I've created a new Issue Linking, from the system administration:

  • Name: Block
  • Outward Description: blocks
  • Inward Description: is blocked by

I've also added this dependency on two tasks and two subtasks (which belong to the same project), but nothing changed on the graph.

Am I do it wrong? or is there an issue reported somewhere that I should be aware of?

Thanks a lot.

6 answers

1 accepted

Hi Gabriel, I suspect the reason why it isn't working for you is that you actually created a new link instead of using standard one provided by JIRA. By "standard" I mean those available when "Issue linking" is enabled on the Instance (blocked by, relaetes to, clones etc.). Each one of them has some unique ID that plugin is trying to identify when rendering dependencies. If that is true, then we will probably need to do some modifications and make this used links configurable as now link ID's are simply hardcoded.

I will need to know your Jira instance URL to check if my theory here is valid. You may contact my here or directly via email: support(at)wisoft.eu

Hello Adrian,

Thank you for your fast response, you're most certainly rigtht. For some reasons that I'm not aware of the original link has been deleted.

If my understanding is correct there is no workaround until a patch from your side. So in the meantime I'll ask the Support of Atlassian to make this change right in the DB and restore the default value.

Thanks for your help.

Hello Adrian,

I asked the Atlassian Support if it was possible to "reset" the issue link IDs on our instance but it seems more complicated than it looks like.

Would it be possible to fill in a bug for this? To me it's a critical blocker, I can't use the plugin without the dependency feature.

Hi Gabriel, as it looks like an edge case and implementing a proper solution (with configurable links) would take too much effort, just send me an email with your instance details and I'll try to hack some workaround to make it work for you. (support(at)wisoft.eu)

We have the same issue as Gabriel Dinant and contacted your support team to apply the same fix.

FYI: We couldn't find any solutions to make it worked. Hoping for a fix...

Gabriel, as we found out, your situation is a bit different. The API on your JIRA instance does not return issuelinks at all for some reason.

Could be the same for Thomas? I'll anyway ask Atlassian for a follow-up. I'll keep you posted.

It could be. I have asked Thomas to check this already. Let me know what Atlassian will find out.

Hi,

I have the same problem. Looked at the console, the link data coming, but communication is not being built.

Sample answer:

issuelinks: [
    0 {
        id: "17722" 
        type: {
            id: "10100" 
            inward: "is blocked by" 
            name: "Blocks" 
            outward: "blocks"

What could be the problem?

So, the link type ID is different here indeed. Let me know your Jira instance name and I'll sort that out for you.

Thanks Ivan, I've just changed the link type ID for your instance. Let me know if you can now see the dependencies rendered properly.

Thanks, Adrian. Works fine.

Thanks, Adrian. Works fine.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jul 10, 2018 in Marketplace Apps

If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!

This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...

178 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you