Gantt-Chart seems to throw an error

This was asked in https://answers.atlassian.com/questions/260741/jira-gantt-chart-throws-error, but was not tagged. I thought I'd ask a new question and tag it - perhaps Frank Polscheitwill see it sooner.

We are using JIRA 6.1.3, Gantt-Chart 3.0.0-JIRA6 and Structure plugin 2.6.0. We updated both plugins to these versions on 02/10/14. Shortly thereafter a couple of users attempted to select Structure->Gantt-Chart AddOn->Gantt-Chart. This resulted in an error:

"Exception occurred loading search request: No filter. Unable to parse the query 'project= ORDERBY project asc, txVersion asc, assignee asc, ct[10011] asc, issuekey asc' with thrown exceptiion: 'Error in JQL Query: Expecting either a value, int or function but got 'ORDER' in quotation marks to use it as a value (line 1, character 10)"

Is there something between Structure and Gantt-Chart integration that might be broken in these versions of the plugins?

Many thanks!

4 answers

1 accepted

Accepted Answer
0 votes

Hi Oleg,

please download my Gantt-Chart v3.1.0 from my server at http://www.polscheit.de/plugins/jira/gantt-chart/gantt-3.1.0-JIRA6.jarand install it using the „upload“-button on „manage add ons“: I have fixed that as well as other topics, extended it by integrating resource utilizations ("resource planning" tab is obsolete, now) into Gantt diagram if your related JQL contains "assignee" within its ORDER BY-clause, the Gantt-Gadget has been updated to v3-look & feel , epic support has been enhanced (JIRA Agile) and other features.

Gantt-Chart v3.1.0 is compatible to IE10 and IE11, Chrome (my favorite based on best performance), Firefox, Safair and Opera.

Regards,
Frank

Hi Oleg,

I will have a look at and contact you, if you send me your contact details via email at frank@polscheit.de.

Regards,
Frank

Hi Frank,

I have some more info. A colleague pointed out that when you first select Gantt-Chart in Structure menu, it opens a page with the error, but there are two boxes above it. Once it for the time period, the other is for the filter/structure selection. The default in the latter is "No filter". If I choose a filter or a structure, the gantt chart appears (although the red error box gets pushed to the bottom). It seems that the default choice is the issue and should be handled, so nothing appears. Hope this helps!

Hi Frank,

Thanks so much for a quick fix. We updated the plugin, and I can confirm that the previous error no longer occurs. The Gantt-Chart shows the currently selected structure in the dropdown menu and renders the chart as expected.

Best regards,

Oleg

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 11, 2018 in Marketplace Apps

You + one app + a desert island...

Hi all! My name is Miles and I work on the Marketplace team. We’re looking for better ways to recommend and suggest apps that are truly crowd favorites, so of course we wanted to poll the Community. ...

2,819 views 5 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you