Gantt Chart Add on

Robert Stow December 16, 2014

I ma using JIRA Cloud with Gantt Chart add, but I cannot import a microsoft file, nor can I manually add and milestone or sub task. They are not saved, they are just removed. Please help.

5 answers

0 votes
Robert Stow December 22, 2014

Im not sure, i thought it was already installed!! if you can check and let me know. URL is https://waemeipr.atlassian.net

 

0 votes
Robert Stow December 17, 2014

Hi Adrian, thanks for your help. I have looked over the document and the first step is too " accessed through JIRA Projects menu, via Gantt Charts link" which I do not have. Why is this? I have a project menu but the Gantt chart link ius not there?

Adrian Wieczorek
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 17, 2014

Did you installed the add-on at all? Give me your JIRA url so I can check that.

Robert Stow December 21, 2014

Im not sure, i thought it was already installed!! if you can check and let me know. URL is https://waemeipr.atlassian.net

Adrian Wieczorek
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 22, 2014

Hi Robert, Gantt Cloud add-on isn't installed on this JIRA instance. To install it, follow the instructions on the Marketplace add-on page: https://marketplace.atlassian.com/plugins/eu.wisoft.gantt-ondemand

Robert Stow December 22, 2014

Ok thanks Adrian, i will gibe it a go.

0 votes
Adrian Wieczorek
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 17, 2014

Gantt Cloud is only responsible for rendering the charts from whatever data you already have in JIRA. So, you have to configure and then add your data there first. In other words, making a project plan is not Gantt Cloud task but you can see the plan there once it gets created in JIRA.

To find out more of what Gantt Cloud add-on can actually do, please check our documentation.

 

0 votes
Robert Stow December 17, 2014

Hi Adrian, I am very confused then as Atlassian advsied me to contact you for help. How do I then add a project plan JIRA?

0 votes
Adrian Wieczorek
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 17, 2014

Hi Robert,

You can't add milestones or subtasks directly in Gantt Cloud Add-on nor import or export MS Project file. To do so, please refer to JIRA Cloud manual or contact with Atlassian Support directly in case of any problems.

 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events