Gantt Cloud is only responsible for rendering the charts from whatever data you already have in JIRA. So, you have to configure and then add your data there first. In other words, making a project plan is not Gantt Cloud task but you can see the plan there once it gets created in JIRA.
To find out more of what Gantt Cloud add-on can actually do, please check our documentation.
Hi Robert, Gantt Cloud add-on isn't installed on this JIRA instance. To install it, follow the instructions on the Marketplace add-on page: https://marketplace.atlassian.com/plugins/eu.wisoft.gantt-ondemand
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