Form Mail for Confluence

The emails that are sent via Form Mail are not formatted correctly.  There are not line breaks between each form item and the items are not showing in the correct order:

 

Product Name: Adobe Illustrator

Product Number:

Serial Number:

Estimate:

Special Shipping:

Point of Contact: Example Contact

Aprovee's Email: example email

Product Information: Contact would like Adobe Illustrator for creating logos and graphics Request Type: Quote Product Preference: New Pull from stock: No Approval State: Requested

 

Should be:

Company: Company

Request Type: Quote

Product Preference: New

Pull from stock: No

Product Name: Adobe Illustrator

Product Number:

Serial Number:

Estimate:

Special Shipping:

Point of Contact: Example Contact

Aprovee's Email: example email

Product Information: Contact would like Adobe Illustrator for creating logos and graphics

Approval State: Requested

2 answers

Hi @heyianator,

Hope this finds you well. 

Regarding the order of the fields in the output email, we can confirm that this bug has already been logged in our system (FORMMAILNG-297 - The order of macros placed gets changed in the generated email). Our developers have worked on fixing this issue and it is currently in Testing stage. We will be releasing a new version that contains the fix in the next couple of days. Please check the release notes when the new version is published to confirm the fix has been included.

Regarding formatting the content with line breaks in your output email, we are currently implementing an exciting new feature that would allow you to add line breaks to sent mails, as well as providing greater flexibility in formatting the output mail. Please keep checking our website and Marketplace for updates.


Regards

Divya Margani

Support & QA Analyst | Adaptavist

Hi @heyianator,

 

This is just a quick update regarding the issues you have reported. 

The fix for FORMMAILNG-297 (The order of macros placed gets changed in the generated email) has been included in the Form Mail 4.2 release. 

Regarding formatting the content with line breaks in your output email - This new feature has been included in our recent release Form Mail 4.3 version. The documentation for this Template feature can be found here :  http://www.adaptavist.com/doco/display/FMCP/3.10+Templates+Feature+for+Form+Mail

If you have any further queries related to Form Mail, please do not hesitate to contact us.


 

Regards

 

Divya Margani

 

Support & QA Analyst | Adaptavist


Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published May 30, 2018 in Marketplace Apps

Three tips for boosting your board's efficiency with Story Maps

Trello is one of the most effective tools for driving your sprints. It's customizable for every Agile team and product owners and Scrum masters (SM) love it. However, Agile teams often struggle with:...

839 views 2 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you