Form Mail NG not sending emails


I have configured Form Mail NG and created a form. However, when I submit the form, i see no trace of the email going out. I don't see any information in the Confluence logs, its not hitting the maillog, and I opened up a network trace and nothing going through the network on port 25 (smtp) either.

Does anyone have an idea of what I might be missing?

2 answers

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Hi Kristofer,

We apologise for the delay in coming back to you.

If you are still experiencing this problem? can you please contact our support team by creating a ticket using our contact us form in our website ( It will be very helpful to us if you can provide us information regarding the versions of Confluence and Form Mail that you are using, along with steps to reporduce the issue and our support team will help you resolve this issue.

As an aside, you can access our documentation here:



Support Analyst | Adaptavist

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Ahmad Danial Atlassian Team Feb 17, 2014

Hey there, Kristofer.

I noticed that it has been a while since you received any response here. Therefore, I would recommend you to contact the plugin vendor to get your query answered.

Hope this helps and good luck.

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