Filter : Issuetype CHANGE FROM "Ticket" TO "Story"

Silvina Figueroa December 13, 2017

 

I wanna to do a new filter whit this informations:

issuetype CHANGE FROM "Ticket" TO "Story" 

We need to know the date that the issue "Ticket" (service desk) change (move) to "Story" (Jira Software, another projetc). 

change.PNG

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Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 20, 2017

Jira's native JQL can't do this.   The changed option is only available for specific fields, like status.  I am afraid that type or issuetype does not have this historically traceable via JQL.

That said, you might be able to do this with a plugin to Jira.  For example the JQL Tricks Plugin does appear to have a JQL function that can allow you to search for issues that have moved.   Their documentation in http://www.j-tricks.com/jql-tricks-plugin.html has some more details about the movedIssues([type],[From],[To]) function.

Silvina Figueroa March 13, 2018

Thank you @Andy Heinzer! We decided to change the management process.

The documentation of the JQL Tricks Plugin was very userful to analise our problem and to made the change.

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