Fast track transition with multiple conditions

I am trying to setup a script to automatically close issues based on custom fields.

((cfValues['Call Type']?.value == 'Audio') || (cfValues['Call Type']?.value == 'Video') && (cfValues['Call Rating']?.value == 'Bad'))
(cfValues['Call Rating']?.value == 'Wow !') || (cfValues['Call Rating']?.value == 'Good Enough')

The syntax checker shows all is good but issues arriving with 'Call Type' Audio or Video and 'Call Rating' bad fail to be automatically closed.

1 answer

Please try this.

((cfValues['Call Type']?.value == 'Audio' || cfValues['Call Type']?.value == 'Video') && cfValues['Call Rating']?.value == 'Bad')
(cfValues['Call Rating']?.value == 'Wow !' || cfValues['Call Rating']?.value == 'Good Enough')

Confirm the use of And Or operators are correct for your logic.

An error was thrown that the or conditional needs to be enclosed.

How about this one?

((cfValues['Call Type'].value == 'Audio' || cfValues['Call Type'].value == 'Video') && cfValues['Call Rating'].value == 'Bad') || (cfValues['Call Rating'].value == 'Wow !') || (cfValues['Call Rating'].value == 'Good Enough')

Hope this works. smile

yes this worked. Thank you very much.

I'm glad that it helped you. smile

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