Fast track issue on custom field value

we need to fast track issues if custom field has a specific value

issue.get('customfield_12422') == 'Issued to User'


cfValues['Asset Status?'] == 'Issued to User'

condition without any luck.

Changing the conditon to == 'Bug' works for fast tracking the issue so problem will be in the conditon it self.

Any suggestions?

2 answers

1 accepted

2 votes

I guess Asset Status? is a single select list, in which case you want:

cfValues['Asset Status?']?.value == 'Issued to User'

Hi Betsson,

Is the ? part of the custom field's name ? If you were trying to use null safe operator there is no need, because if the value of the cfValues['Asset Status'] is null then the condition will be false. Also did you check your logs for any errors ?

Kind regards

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