Fast track issue on custom field value

[Betsson Licensing]

Hello, 
we need to fast track issues if custom field has a specific value
tried 

issue.get('customfield_12422') == 'Issued to User'

and

cfValues['Asset Status?'] == 'Issued to User'

condition without any luck.

Changing the conditon to issue.issueTypeObject.name == 'Bug' works for fast tracking the issue so problem will be in the conditon it self.

Any suggestions?

[JamieA · Accepted solution]

I guess Asset Status? is a single select list, in which case you want:

cfValues['Asset Status?']?.value == 'Issued to User'

[Thanos Batagiannis _Adaptavist_]

Hi Betsson,

Is the ? part of the custom field's name ? If you were trying to use null safe operator there is no need, because if the value of the cfValues['Asset Status'] is null then the condition will be false. Also did you check your logs for any errors ?

Kind regards