Fast track is not triggered by Issue Assigned event when assignee is edited inline

We are running JIRA v6.4.5#64020-sha1:78acd6c together with  Script Runner and we need to trigger a scripted action (using a Fast-track transition an issue script listener by Script Runner) relying on the Issue Assigned event.

It works perfect with "Assign" button and "Assign to me" link. But nothing happens when users edit assignee inline. We could not find any exceptions in log files.

Atlassian support says it has nothing to do with JIRA itself not firing an Issu Assign event, but rather how the plugin works. 

Please advise.

1 answer

0 vote

You are right... I've created https://productsupport.adaptavist.com/browse/SRJIRA-1929. There is a bit more info there.

In the meantime you could also listen for Issue Updated and check if the assignee has changed, if eventType == 2.

Jamie, thank you for a suggestion, i will definitely try to implement it. However, for some reason i cannot view the referenced ticket and see the information you refer to.

Jamie, can you, please help me with the condition syntax for your workaground? What i have in place now is:

 

return( issue.getStatusObject().getName()=="In Progress");

How do I change it to also verify the eventType?

Thank you.

Jamie, I can not access https://productsupport.adaptavist.com/browse/SRJSUP-420 still. This matter is becoming critical.

Also condition

return( issue.getStatusObject().getName()=="In Progress" && issue.assignee != originalIssue.assignee

Does not seem to do the trick. Please advise as soon as possible.

Sorry, I created the issue in the wrong place. Should be https://productsupport.adaptavist.com/browse/SRJIRA-1929.

In the docs it says that construct is for workflow functions only, you want something like:

changeItems.any {
    it.get('field') == 'assignee'
}

Jamie, pardon my ignorance, but I cannot quickly find how to leverage eventType condition, can you, please point me to a code snippet.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jul 10, 2018 in Marketplace Apps

If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!

This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...

173 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you