Failed to enable plugin Zephyr for JIRA (com.thed.zephyr.je)

Hi,

I've installed Jira 5.2.9 with Plugin Manager 2.7.10 and have successfully installed Zephyr for Jira 1.6.0970 and have activated the license.

However when I try to enable the plugin I get a timeout and the error: Failed to enable plugin Zephyr for JIRA (com.thed.zephyr.je)

I've also uninstalled it and reinstalled it and still get the same issue. I have managed to successfully enable another plugin.

The Jira instance is running locally on a W7 virtual machine, running IE 8.

2 answers

1 accepted

0 votes
Accepted answer

The latest release of Zephyr seems to be incompatible with the latest release of JIRA. Apparently a new release will be available in about 4 weeks.

Hi Andrew,

Can you please send your Atlassian-JIRA log to support at getzephyr dot com?

We'll take a look and see if we can tell you what is going on.

Kind Regards,
Chris

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Marketplace Apps

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,427 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you