Our teams have a workflow that involves the customer engagement team logging their time on a issue, sending it off to the engineers who log their time, then sending it back to the engagement team to report back to the customer and close the ticket.
The close issue screen then requires the engagement team to log an additional time amount.
For simplified reporting needs, we are trying to somehow exempt the customer engagement user group from having to log that time on the close issue screen. Is something like that possible?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Atlas Camp is our developer event which will take place in Barcelona, Spain from the 6th -7th of September . This is a great opportunity to meet other developers and get n...
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