Exception in user timesheet when user was deleted [Was: You have a bug]

I'm trying to get this to the Tempo people ... hope it makes it.

I tried to put this in your (Tempo) bug reporting project but ... Please see JST-64152.

TO repeat it says:

When on the Tempo page as 'Users' my personal tempo timesheet comes right up. I am an administrator and I want to see other users' timesheet, when I click on the drop down menu a pop displays "The JIRA server was contacted but has returned and error response. We are unsure of the result of this operation." After clicking Ok to close the pop-up the drop down show the spinning circle like it is working on getting the data.

'Project' works ok.

'Team' goes BOOM full stack display (links on the page are broken) when selected

- oh that reminds me I deleted a user in JIRA an they are on a Tempo team, when I removed the "undefined" user from the Tempo Team everything works.

Might want to let Tempo people know.

9 answers

1 accepted

This issue was answered and entered into the JTMPO project.

Hi, the two last paragraphs are the answer for this question?

Hi Ramiro,

You can open a ticket in our support JIRA https://tempoplugin.jira.com/browse/JTS

I wanted to edit your question, but I think I will let you do it. The title is not very helpful (we all have at least a bug, btw). It would be better to report is as "Exception in user timesheet when user was deleted" or something.

BOOM may be funny for some tastes but it is more useful to put in the stacktrace.

Yup, I almost edit the question too... Specially because it isn't clear if he resolved it or not...

Radu yes you are absolutely correct. This is what happens when I submit the bug to JIRA and they tell me to tell Tempo, and I try to do that but was unable to login in to any Tempo bug system.

I did find the fix for my problem while writing the JIRA bug, and lost the stack trace as a result. So unless I go back and recreate the problem no stack trace. But hopefully of Tempo ever see this they can recreate the problem and delete the person from the team automagically when deleted from Tempo (or at least handle the situation).

... deleted from JIRA ...

Also sorry I don't know how to edit the title.

Hi Knowlogic

Thank you for bringing this to our attention. I have created a bug report in Tempo's bug tracker: https://tempoplugin.jira.com/browse/JTMPO-773

Feel free to watch it for updates. Glad that you figured out a workaround to this problem.

Cheers,

Benedikt, Tempo Team

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

166 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you