Excel template error

Hi all, 

I've got JIRA Automation working with Excel Automation Plugin for JIRA. I uploaded a template and set up a rule to attach it to an issue when it changed status. This worked brilliantly until I chnaged the template. Now I get 

Oops! Something went wrong while rendering your Excel spreadsheet.

net.sf.jett.exception.TagParseException: Matching tag not found for tag: <DELETED>, located at ECN template!I11, within block Block: left=0, right=21, top=0, bottom=55, direction=NONE 

When I tried to go back to the old tmeplate which worked previously, I still get this error. 

Anyone got any ideas of how to fix this?

1 answer

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Hi Sheena,

The error message basically means that you have a string <DELETED> in some cell, that the renderer detects as tag due to the brackets. Tags are control statements for the Excel renderer. For each opening tag, there should be a corresponding </DELETED> tag present, but this is missing in your template.

I guess you are using the string as some sort of marker.

If that's case, I think that the easiest solution is that you use some other "syntax" like "(DELETED)" which will be not recognized as tag.

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