Excel Automation for JIRA sending multiple emails

[Jenifer Kuntz]

I am using this add-on along with Better Excel and Automation for JIRA to send an email when A specified JQL has results.  The automation is working and finding 3 issues but instead of sending one email with the spreadsheet having 3 issues, it is sending 3 emails and each spreadsheet having 1 issue.

Any idea why this would be happening?

We are using this template - issue-navigator.xlsx

[Aron Gombas _Midori_]

Hi Jenifer, I'm one of the developers of the Excel Automation Plugin.what are the add-on version you are using here?

What are the add-on version you are using here?

(There was a bug in Automation (not in Excel Automation) previously that was exactly like you described. But that was fixed many weeks ago.)

[Jenifer Kuntz]

Hi Aron,

For the Automation add-on it is 3.3.15, looks like the current is 3.3.19.

For Excel Automation it is 3.0.1

I will upgrade and see if that works. 

Thank you!

[Jenifer Kuntz]

We have updated Automation to the current version and also tried to restart and still have the same issue.  Any other thoughts.

[Aron Gombas _Midori_]

Jenifer, please open a ticket in our support system at: https://midori.zendesk.com

We may need to ask for confidential information while resolving the problem, and you probably don't want to share that here.

[Tasneem Bhyat]

hi there

I am having the same issue. Please advise if there is a fix please

[Aron Gombas _Midori_]

 (If you are using Automation 3.0.0 or newer, then expand the More options section and check the Process all issues produced by this trigger in bulk checkbox. Otherwise, there will be a separate email sent for each issue.)

See: https://midori-global.com/products/better-excel-automation-for-jira/data-center/documentation/