Escalation service - Auto Comment functionality is not working

When I tried to run the Escalation service from script runner plugin to change automatic status from resolved to closed . Status will be changed automatically  but

auto comment function is not working :

issueInputParameters.setComment(' auto closed')

 

Thanks 

1 answer

Does your user have add comment permission, and do you have in that transition a screen (due to needed comment field)

See Matts comment on https://jamieechlin.atlassian.net/wiki/display/GRV/Escalation+Service

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Tuesday in Marketplace Apps

If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!

This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...

110 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you