Error while trying to import Visio file

I'm trying to import a .vsdx file into for Confluence, and having issues. Using either the import dialog or the drag-and-drop method both fail silently in the UI. 

On closer inspection, I found this error in the Javascript console:

[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (drawio-openServlet, line 0)

I then tried using the website directly, using drag-and-drop, and the document imported perfectly. So I don't think it's the Visio file itself, but rather some missing file/functionality in the confluence plugin?


  • Confluence v5.8.4
  • v5.1.1.0
  • Browser: Safari 8.0.6 for Mac


3 answers

1 accepted

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Great support from the team.

They've reproduced the issue and already have a patch in place at their end.

Updated version due later this week smile

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Please submit a ticket, attaching the .vsdx at

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Done thanks - DFCS-39.

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