Error rendering 'is.origo.jira.tempo-plugin:collaboratorsmodule'

I have upgraded jira from 4.4.3 to 5.06.
I see a few issues with this error under collaboratorsmodule

Error rendering 'is.origo.jira.tempo-plugin:collaboratorsmodule'. Please contact your JIRA administrators.

Tempo version 7.2.1

Could yo help me to fix it?

Best regards
Marta

1 answer

This widget could not be displayed.

Hi Marta,

Could you check the JIRA logs for any errors, and send us? You can create a support ticket in our puplic issue tracker: https://tempoplugin.jira.com/wiki/display/JTS/Getting+Help+and+Support

I notice you are using quite an old version of Tempo, and a similar problem was reported in an earlier version and then fixed. The latest released version of Tempo is 7.6.3, and has quite a few bug fixes and performance improvements .

Hi Benedikt

Here is atlassian-jira.log

2013-07-30 13:04:00,719 http-8080-13 ERROR "username" 784x321389x1 1gtg1si "IP-stacion","IP-server" /browse/UT-23 jira.web.component.ModuleWebComponentImpl Error rendering web panel: is.origo.jira.tempo-plugin:collaboratorsmodule (null)
java.lang.NullPointerException

I have already created a support ticket JTS-330

Best regards

Marta

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