Error rendering ''. Please contact JIRA Administrator


We have recently installed Zephyr for JIRA in our test enviornment to evaluate the plugin and coming across the issue mentioned. Can someone please let us know why the issue is coming up and necessary solution to resolve it.

JIRA : 5.1.3

Zephyr for JIRA:

1 answer

Hello Nagarjuna,

Could you please check you have a compatible license of Zephyr for JIRA with your JIRA license. Probably when Zephyr user limit is incompatible with the JIRA user limit this exception was thrown. Make sure the user limit for Zephyr is equal or more than that of JIRA user limit.

Kind Regards,

Swapna Kumar Vemula.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

243 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you