Error on Exporting using xporter

I succesffully installed the trial of xporter in our test system and it worked fine. However I subssequently installed the trial in our 'live' system to test prior to purchase but when I create a document, the document produced just contains an error message. Is there somethign obvious that is causing this?

We are sorry, an unexpected error has occured in the export of your issue.

Please provide the information below to our support.

General Exception: java.lang.NumberFormatException: For input string: "7.5"

java.lang.NumberFormatException: For input string: "7.5"

at java.lang.NumberFormatException.forInputString(NumberFormatException.java:48)

at java.lang.Integer.parseInt(Integer.java:458)

at java.lang.Integer.parseInt(Integer.java:499)

at com.xpandit.jiraxporter.utils.g.a(Unknown Source)

at com.xpandit.jiraxporter.utils.g.a(Unknown Source)

at com.xpandit.jiraxporter.a.c.a(Unknown Source)

at com.xpandit.jiraxporter.a.e.a(Unknown Source)

at com.xpandit.jiraxporter.servlet.IssueExportServlet.exportIssue(Unknown Source)

at com.xpandit.jiraxporter.servlet.IssueExportServlet.doPost(Unknown Source)

at com.xpandit.jiraxporter.servlet.IssueExportServlet.doGet(Unknown Source)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)

at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(DelegatingPluginServlet.java:42)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)

at com.atlassian.plugin.servlet.ServletModuleContainerServlet.service(ServletModuleContainerServlet.java:52)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:22)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:39)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:40)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103)

at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)

at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)

at com.atlassian.jira.web.filters.SitemeshPageFilter.doFilter(SitemeshPageFilter.java:124)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.labs.remoteapps.modules.permissions.ApiScopingFilter.doFilter(ApiScopingFilter.java:60)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.quisapps.jira.fieldsecurity.filter.FieldSecurityFilter.doFilter(FieldSecurityFilter.java:79)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:234)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:169)

at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:55)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)

at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:80)

at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.labs.remoteapps.modules.oauth.OAuth2LOFilter.doFilter(OAuth2LOFilter.java:70)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.labs.remoteapps.util.http.bigpipe.RequestIdSettingFilter.doFilter(RequestIdSettingFilter.java:22)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:74)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:225)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)

at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1001)

at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)

at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)

at java.lang.Thread.run(Thread.java:662)

2 answers

This widget could not be displayed.

Hi,

Can you please report your problems at service desk?

https://jiraxporter.zendesk.com

Thank you

This widget could not be displayed.

Hi,

This is a know bug with version 2.6.0.

Please update to 2.6.1 and let us know if it is working ok.

Best Regards

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