Error obtaining data for plugin URL /rest/plugins/1.0/com.valiantys.jira.plugins.reporting-key/modules/jar-gadget-key: java.lang.NullPointerException

Hi!

I managed to install PowerReport and BIRT viewer - not so trivial but the "BIRT viewer has been installed." page comes up now. Modified the powerreport jar config file, but nothing happens. I can't select the gadget on the dashborad.

When I try to disable/enable it I am getting these errors in the jira log...

2013-03-06 13:38:33,427 http-bio-8980-exec-21 ERROR blabla 818x3161x1 fu7ff4 192.168.1.215 /rest/plugins/1.0/com.valiantys.jira.plugins.reporting-key/modules/jar-gadget-key [plugenta.jiraauditor.transformers.ModuleRestUrlToPluginNameTransformer] Error obtaining data for plugin URL /rest/plugins/1.0/com.valiantys.jira.plugins.reporting-key/modules/jar-gadget-key: java.lang.NullPointerException

What did I forget to do?

3 answers

Hmm - this seems to be port related...

We are running JIRA under Linux, so we cannot use ports below 1024 for various reasons. It runs on port 8980.

The URL, however, uses basic http (port 80), and the translation happens on the server using iptables - kind of a proxy functionality.

If I use the URL with the 8980 port I can select the gadget and see my sample report definition, but I can't do anything with it. Every click results in a content encoding error...

Odd - what now? Any ideas?

Hi Bernd,

Please try disabling our JIRA Auditor plugin and see if this improves situation.

The errors in the log that you are getting are from it. Not sure if it is related or not but might be worth checking.

Hi Bernd, could you send us the content encoding error you are seeing? It may help us to find out what's going on.

Cheers

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jul 10, 2018 in Marketplace Apps

If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!

This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...

134 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you