I'm trying to evaluate the Synapse, but after installing the trial version I am getting the following message:
com.atlassian.upm.license.internal.impl.PluginLicenseManagerImpl can not be cast to com.atlassian.upm.api.license.PluginLicenseManager
When I check the license status of the Plugin Manager, it is valid and expires in 30 days.
I had already installed an evaluation license before but have not had time to test and she expired. Then removed the old installation and fathered a new evaluation license. That would be the reason for the problem?
I'd suggest to:
1. copy the license
2. shutdown JIRA
3. Removing the plugin from
<JIRA home directory>/plugins/installed-plugins/
4. startup JIRA and install the plugin again
After that, try to install the license again and run the re-indexing process. If you need further assistance, you may look for help to http://www.go2group.com/
I did the procedure (there is an icon on the server to stop the service ...) and still the problem persists.
I noticed that when reinstalling the plugin, the license was already saved. Did not have to tell again. From what you said, I would advise that again, right?
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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