Error in bulk user creator

I have JIRA v6.1.2(with LDAP authentication ) and I try to use "Bulk User Creator for JIRA" v1.5. But when I started import, I had error.

java.lang.ArrayIndexOutOfBoundsException: 2  at  at  at webwork.action.ActionSupport.execute(


Could I use that add-on with LDAP authentication

Best regard.

Andrew Zakharchuk

1 answer

Hi Andrew,

I am not aware of any issues with LDAP. Are you able to post a snippet of the CSV file you are using to create the users?


Hi Patrick.

Thanks for the fast response.

My CSV file:

Username;Full name;Email;Group




OK. The format I would expect for a Comma Separated File is:



Thanks for the answer.

It works now.

Another question: what permissions a user must have to work with the add-on(jira-administrators?).

Yes. Unless you are in the administrators group you will not see the dropdown menu.


Another two questions:

Can I specify projects and roles?

Can I use this add-on to update users?

Hi Andrez,

You can't specify project and roles.

The add-on is only for the initial creation of users.


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