Error When Trying To Import Test Cases Using Zephyr Importer Tool



When i click on import the import starts but is givving the error below and only importing 1 row and not importing the test steps.


Mon Jul 17 11:30:49 BST 2017 file:///C:/Users/Susan/Documents/Jiratest.csv.xlsx normalization success..!
Mon Jul 17 11:30:51 BST 2017 Issue 10174 created!
Mon Jul 17 11:30:52 BST 2017 Unable to add testcase ending at rowNumber - 2. Error:Unexpected response code: 401
Mon Jul 17 11:30:52 BST 2017 Jiratest.csv.xlsx imported successfully..!

1 answer

Hi Susan
Thanks for your interest in Zephyr.
By the error it seems you need to regenerate the API keys for the importer from the Zephyr for Jira cloud UI and copy the Access and Secret key at the corresponing placeholders of the importer.
Please note that the Access and Secret keys will never be the same
Also , We suggest you to sign up to our support site "" and use the option "Submit a Case" to raise a ticket with us.One of our engineers would contact you via the ticket to help resolve this issue for you

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