Email this Issue - Custom field doesn't render in Subject of email

I m using a custom field in a Subject of a Email This Issue Template and it doesn't work. The velocity markup is $!jetiFieldRenderer.renderCustomField($issue, 'customfield_11001'

I tried to use the same velocity markup in the body of the template and that works fine. Is this a known error or how can I fix this?

4 answers

1 accepted

Sandra, #TJ(...) means a so called Velocity Macro and a declaration is required. If you use #TJ() only to mark the field value, please omit the use of #.

E.g.

$!issue.summary - verkbeiðni $!mailSubject - TJ($!jetiFieldRenderer.renderCustomField($issue, 'customfield_11001'))

Tibor

Hi Sandra,

I have just retested the featurre and could succassfully render a custom field value in the subject.

The template fragment you quoted above lacks the closing parenthesis. Can you please check if you correctly added the custom field render template code to the subject field of the template?

Also, isn't it possible that the field was empty in the issue?

Is it a text custom field? Or something that returns a more complex object?

Do you send the email from the issue screen manually, or have you set up event notifications or post-function?

Tibor

Hi,

This is the whole subject:

$!issue.summary - verkbeiðni $!mailSubject - #TJ($!jetiFieldRenderer.renderCustomField($issue, 'customfield_11001'))

I checked the field and it's not empty and It's a text custom field. The email is triggered via post function.

Hi Sandra,

I suppose the #TJ() macro that you defined in the mail body template is not defined in the subject template. Therefore the custom field value is not rendered. Please try simply $!jetiFieldRenderer.renderCustomField($issue, 'customfield_11001') without the #TJ() or add the macro declaration to the subject as well.

Tibor

Thanks,

I tried this and it works if I take out the ( ).

But the thing is I need to have the parentheses to mark the value in the custom field. It used to work, but when I changed a different part of the subject, this stopped working. Is there a way to fix this without taking the parentheses out?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Tuesday in Marketplace Apps

If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!

This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...

116 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you