I'm trying to create a validation that will be executed during an edit of an issue and not just upon creation.
I saw that you can create a custom Script Listener using Script runner but couldn't find how you call the existing validator or create a new one.
The use case is basically enforcing an input in a specific field (comment for example) only if a value in another field is Yes (Customer Impact for example)
Hi Ilai Bar-David,
I think you should use a ScriptRunner behaviour for this. Behaviours function on the Create Issue, Update/Edit Issue, Assign Issue, and Workflow Transition screens. However, I think you can just restrict it to the Edit screen only if desired.
For instance, you could write a behaviour attached to specific field that forces that field to be required if "Customer Impact" value is "Yes". The user won't be able to submit the Edit until they enter input into the specific field. You can even display an error message next to the field telling the user that they need to enter input.
Does that sound like what you want?
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