Duplicate emails watching a project and using JEMH

We are using the JEMH plugin. Anyone using "Bug Watcher" to watch a Project are getting duplicate emails. Anyone know how to stop this?

1 answer

Hi Dave, I suppose the problem is that JEMH is configured with event notifications.

By default, Bug Watcher relies on JIRA notifications and will dispatch notification emails to project watchers for events where the All Watcher is configured in the Notification Scheme.

Additionally to this, Bug Watcher allows you to select the events you want to get notified on.

In both cases, emails are delivered through JIRA's notifiation mechanism.

JEMH and Bug Watcher does not have any interaction to be able to prevent duplicate emails. Both do their jobs independently.

Most probably you cannot use both plugins for the same thing.

However, Bug Watcher combined with standard JIRA Notifications will not result in duplicate emails as Bug Watcher realizes the cases if a user was notified by JIRA and will not send a second notification.

Tibor

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jul 10, 2018 in Marketplace Apps

If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!

This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...

178 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you