I have been testing around to get custom drop down field's value sync across both JIRA and Zendesk, problem encountered where drop down value was not able to sync bi-directional way but only from JIRA -> Zendesk.
Is anyone here having the same issue? or is there any solution to overcome this situation?
I Have been reported/asking question to Zendesk Support, but they couldn't help.
It started as any story starts, on a normal, rainy day. Admin meets App, and her name was Klok2, and like any first relationship we were both trying to make it work but neither one knew what...
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