I have been testing around to get custom drop down field's value sync across both JIRA and Zendesk, problem encountered where drop down value was not able to sync bi-directional way but only from JIRA -> Zendesk.
Is anyone here having the same issue? or is there any solution to overcome this situation?
I Have been reported/asking question to Zendesk Support, but they couldn't help.
Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...
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