Drag And Drop - Support for Outlook Emails

Are there any plans to allow the drag and drop plug-in to support dragging and dropping of eamil messages from your Outlook inbox?

Our support team have to do this all the time, and currently they first have to drag to the Windows desktop, then into Jira - if they could do this in one movement it would be a big help.

1 answer

1 accepted

0 vote

We are lacking support from browsers in this case, it should would just work out of the box.

There is some outstanding issue in Firefox issue tracker:

Unfortunately it seems that there is no progress on that.

Thanks - that's a shame.

We use Chrome and it doesn't work on that either. I've also tested it on IE. What browsers does it work on?

It depends not only on browser, but also on system and on Outlook version, I was not able to find any combination that would work.

Returning back to this. In 3 years time, has anything changed? Are browsers and systems providing the support needed to enable drag/drop attachments, lets say from Outlook 2013/16?

I'm afraid not.  Browsers and Outlook still don't talk to each other properly.  Most browsers do actually work, they'll take the emails as attachments.  But outlook doesn't serve up emails in a useful format, so you just get blobs attached.

This function would also be amazingly handy for me and my teams. I am able to drag and drop Outlook 2016 emails directly to JIRA in Microsoft Edge and then download/open them from the site perfectly too. Only Edge though, Chrome pretends it's going to work by showing the copy/paste icon on the cursor while dragging but then does nothing. If anyone finds a plugin/setting or way to make it for Chrome I'd love to know as that's what my user base mostly uses!

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

166 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you