Does "pay the backdated maintenance from expiry " applies for add-ons as well?

Hi,

I am wondering if the rule regarding renewals that are backdated applies even for add-ons?

(Rule: Maintenance renewals commence from the date the previous maintenance period expires, regardless of when the maintenance renewal was purchased. https://confluence.atlassian.com/purchasing/how-can-i-purchase-a-maintenance-renewal-upgrade-432802242.html)

Thanks!

1 answer

1 accepted

I have found the answer...
For all server licenses, licenses are backdated to expiry upon renewal. You can see this section on the Licensing FAQ here-
https://www.atlassian.com/licensing/purchase-licensing#softwaremaintenance-2 , specifically under the software maintenance section.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

73 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you