Does "pay the backdated maintenance from expiry " applies for add-ons as well?

Hi,

I am wondering if the rule regarding renewals that are backdated applies even for add-ons?

(Rule: Maintenance renewals commence from the date the previous maintenance period expires, regardless of when the maintenance renewal was purchased. https://confluence.atlassian.com/purchasing/how-can-i-purchase-a-maintenance-renewal-upgrade-432802242.html)

Thanks!

1 answer

1 accepted

I have found the answer...
For all server licenses, licenses are backdated to expiry upon renewal. You can see this section on the Licensing FAQ here-
https://www.atlassian.com/licensing/purchase-licensing#softwaremaintenance-2 , specifically under the software maintenance section.

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